About Charles McMurray Company:

Charles McMurray Co. is a supplier of cabinet, door, and finishing products for the professional woodworking industry. Family-owned and operated since 1946, our Mission Statement is "Creating the most convenient place for our customers to do business." Service is the engine driving everything we do. It infuses every interaction with every customer, fellow employee, and vendor.

All of our success and dedicated focus on our customers begins with the 130 people working at Charles McMurray Co (CMC). We are a motivated, hard-working, enthusiastic, family-oriented group. Our team's tenure and quality reputation are integral to our vibrant, healthy, growing organization. We embrace the challenge of constant improvement with enthusiasm. It's energizing to be a part of a winning team!

CMC offers generous benefits, including medical, dental, sick time, vacation, floating holidays, 401k with company match, and profit-sharing.

Would you like to come work for us? We are currently looking for:


Operations Manager (Sacramento) 

The Sacramento Branch Operations Manager is committed to exceeding our customer’s expectations through fast, high-quality, and accurate order fulfillment. You will play critical strategic and tactical roles in managing our warehouse logistics for customers’ orders. This role will play a key part in the future operation transformation planned for the Sacramento branch, including the implementation of a warehouse management system. As a member of the collaborative operations leadership team, you will work together to achieve consistency across branches and solve broader operations issues. Serves as the main point of contact and lead for all matters related to the branch and facilities, including vendors, maintenance, compliance and purchases.

Duties and Responsibilities:

Team Leadership

  • Responsible for managing warehouse/branch staff to ensure operational excellence in accordance with all established business processes, standards and policies. 
  • Support the Sacramento customer service team, specifically regarding branch will-call counter coverage. The Sacramento customer team will report to the Fresno based Customer Service & Purchasing Manager. 
  • Ensures daily warehouse operations achieve business objectives. Plan and schedule all operations resources and activities, adjusting as needed.
  • Optimize staffing levels and positions necessary to accomplish company goals; Develop and recommend changes to job duties within the warehouse to improve efficiency and/or effectiveness.  
  • Hiring: Lead warehouse hiring and interview process. In conjunction with Operations Leadership develop plans for future needs including those due to volume and forecasted turnover.   
  • Employee Development: Ensure effective employee relations with all Sacramento employees.  Provide/coordinate employee orientation, coaching and development.  Resolve employee issues through problem resolution.

Operations Efficiency and Improvement

  • Establish annual and quarterly goals and objectives for the branch aligned with company-wide and operations function goals. Develop and execute against action plans to achieve these goals. 
  • Monitors branch performance. Identify patterns, inefficiencies and areas for improvement using metrics and observations. Seeks the root cause of opportunities and delivers efficient and effective solutions.  
  • Collaborate cross-functionally with ops leadership to address business issues and standardize processes. Recommends methods for improving workflow and efficiency.  
  • Launch and implement new initiatives, processes and company directives and track/analyze performance.
  • Leads change management efforts, using people and communication skills to ensure adoption of changes. 
  • Balance quality, productivity, cost, safety and morale to achieve positive results. Determines the most efficient processes and procedures.
  • Work to continuously improve.

Facility & Safety

  • Ensures a safe work environment. Maintains compliance will all safety programs and plans including safety walks and incident investigations. Provides required and otherwise beneficial initial and ongoing safety training.
  • Plan, organize and direct facility services such as cleaning, maintenance, repair and warehouse construction projects.
  • Ensure all equipment and delivery vehicles are maintained and in proper working condition.
  • Serves as main point of contact and has responsibility for all matters related to the branch including vendor relations, maintenance, compliance, purchases and contracts.
Qualifications:
  • College degree in a related field preferred
  • 3-5+ years relevant experience leading an operations team, preferably in a warehouse or distribution setting. 
  • Experience working in a customer facing and/or sales organization
  • Demonstrated process and efficiency focus and successful execution of change management.
  • Experience successfully applying problem solving skills to an operations environment
  • Warehouse management system (WMS) experience highly preferred
  • Organizational and project management skills, including leading and implementing large-scale, multi-functional projects.
  • Cross-functional leadership: ability to influence in a matrix organization 
  • Excellent interpersonal and communication skills (written & verbal) 
  • Strong math and analytical skills
  • Strong computer skills including Microsoft Excel, Word and other Microsoft Office suite
  • Knowledge of business management and efficiency tools and techniques such as Six Sigma, LEAN, or Kaizen desirable.
Working conditions

Work environment includes both an office and warehouse work environment. 

Physical requirements

Able to do the essential functions of office position. This includes bending, stooping, kneeling and repetitive functions related to standard office - desk role

Hours

This is a full-time position. Must be available to work between the hours of 6:00AM – 8:30PM. Hours dependent on customer order completion.  Manager oversees completion of warehouse operations hours.

Rate of Pay

Competitive pay based upon candidate experience. 

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Charles McMurray is an Equal Opportunity Employer.

No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: “Operations Manager (Sacramento)”.


Customer Service & Purchasing Rep (Fresno)

Charles McMurray Co is looking to add experienced Purchasers to our team!

Our Customer Service & Purchasing Representatives are Real Experts, providing exceptional service and product knowledge to our woodworking professional customers. We supply hardware, but we sell the by-product of our values – our service. We like to refer to our service as Genuine Hardware Hospitality, because our customer service team is ready, reliable and provides personalized support to our customers.

In this role you will support all customer activities for order placement, issue resolution and completion of orders for warehouse fulfillment. This position is also responsible for the purchasing and marketing of assigned vendor lines, as the buyer. Includes ongoing communication and interaction with sales, customers, vendors and other departments of company. This is a full time, non-union position.

Duties and Responsibilities:
  • Customer Service - Receiving sales orders on the telephone; pro-actively cultivating a loyal following among new and existing customers as well as entering fax/email/web orders.
  • Buyer –Buyers are responsible for purchasing and marketing buyer lines; vendor negotiations, product promotions and flier participation. Participating in and presenting at our bi-monthly sales meetings is also a requirement.
  • Ecommerce Management – Processing ecommerce orders submitted via EDI and email. Managing claims, cancellations and tracking.
  • Help Desk - Solving customer problems, processing pick-ups, tracking shipments, filing freight claims, and obtaining PODs.
Qualifications Include:
  • Minimum 3 years’ experience in customer service
  • Minimum 3 years’ experience in purchasing
  • BA/BS preferred
  • Excellent interpersonal and verbal communication skills.
  • Fluency in Spanish or Mandarin Chinese and English preferred.
  • Customer focused with an aptitude for working through complex customer issues.
  • Outstanding telephone etiquette and customer focused, professional written communication skills.
  • Self-disciplined and highly motivated.
  • Organization skills and ability to handle multiple tasks.
  • Positive, out-going personality.
  • Proficient typing (50wpm) and Microsoft Office skills.
Compensation:

Competitive starting pay dependent upon candidate's unique set of qualifications.

We have great benefits too! The company offers medical insurance, self-insured dental, 401k with company match and a profit sharing plan. Additionally, all employees are eligible for a quarterly incentive bonus. We have generous holiday, floating holiday, vacation as well as sick leave benefits. We believe in work life balance and also offer many events throughout the year for employees including Christmas breakfast with Santa for employees and families, quarterly luncheons, sales luncheons, baseball games, bowling tournaments and other get-togethers. Our CMCares Volunteer group offers employees a chance to get involved in great causes in our community.

Working conditions:

Office work environment. Company headquarters also includes a warehouse setting. Hybrid work schedule (home/office) available once employee reaches full proficiency.

Physical requirements:

Able to do the essential functions of office position. This includes bending, stooping, kneeling and repetitive functions related to standard office - desk role.

Hours:

Must be available between the hours of 7:00AM – 6:00PM. Regular schedules are between 7:30AM and 5:30PM, with weekly meetings scheduled before the work day. Regular overtime required as needed.

Charles McMurray is an Equal Opportunity Employer.

No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Customer Service & Purchasing Rep (Fresno)".


Customer Service & Purchasing Rep (Sacramento)

Charles McMurray Co is looking to add experienced Purchasers to our team!

Our Customer Service & Purchasing Representatives are Real Experts, providing exceptional service and product knowledge to our woodworking professional customers. We supply hardware, but we sell the by-product of our values – our service. We like to refer to our service as Genuine Hardware Hospitality, because our customer service team is ready, reliable and provides personalized support to our customers.

All of our success and dedicated focus on our customers begins with the 140 people working at Charles McMurray Co (CMC), divided amongst our Fresno headquarters and our Sacramento satellite branch. We are a motivated, hard-working, enthusiastic, family-oriented group.

In this role you will support all customer activities for order placement, issue resolution and completion of orders for warehouse fulfillment. This position is also responsible for the purchasing and marketing of assigned vendor lines, as the buyer. Includes ongoing communication and interaction with sales, customers, vendors and other departments of company. This is a full time, non-union position.

Duties and Responsibilities:
  • Customer Service - Receiving sales orders on the telephone; pro-actively cultivating a loyal following among new and existing customers as well as entering fax/email/web orders.
  • Buyer –Buyers are responsible for purchasing and marketing buyer lines; vendor negotiations, product promotions and flier participation. Participating in and presenting at our bi-monthly sales meetings is also a requirement.
  • Ecommerce Management – Processing ecommerce orders submitted via EDI and email. Managing claims, cancellations and tracking.
  • Help Desk - Solving customer problems, processing pick-ups, tracking shipments, filing freight claims, and obtaining PODs.
Qualifications Include:
  • Minimum 3 years’ experience in customer service
  • Minimum 3 years’ experience in purchasing
  • BA/BS preferred
  • Excellent interpersonal and verbal communication skills.
  • Fluency in Spanish or Mandarin Chinese and English preferred.
  • Customer focused with an aptitude for working through complex customer issues.
  • Outstanding telephone etiquette and customer focused, professional written communication skills.
  • Self-disciplined and highly motivated.
  • Organization skills and ability to handle multiple tasks.
  • Positive, out-going personality.
  • Proficient typing (50wpm) and Microsoft Office skills.
Compensation:

Competitive starting pay dependent upon candidate's unique set of qualifications.

We have great benefits too! The company offers medical insurance, self-insured dental, 401k with company match and a profit sharing plan. Additionally, all employees are eligible for a quarterly incentive bonus. We have generous holiday, floating holiday, vacation as well as sick leave benefits. We believe in work life balance and also offer many events throughout the year for employees including Christmas breakfast with Santa for employees and families, quarterly luncheons, sales luncheons, baseball games, bowling tournaments and other get-togethers. Our CMCares Volunteer group offers employees a chance to get involved in great causes in our community.

Working conditions:

Office work environment. Company headquarters also includes a warehouse setting. Hybrid work schedule (home/office) available once employee reaches full proficiency.

Physical requirements:

Able to do the essential functions of office position. This includes bending, stooping, kneeling and repetitive functions related to standard office - desk role.

Hours:

Must be available between the hours of 7:00AM – 6:00PM. Regular schedules are between 7:30AM and 5:30PM, with weekly meetings scheduled before the work day. Regular overtime required as needed.

Charles McMurray is an Equal Opportunity Employer.

No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Customer Service & Purchasing Rep (Sacramento)".


Part-time Warehouse Person (Fresno)

Competitive Pay- $16.50 per hour!!!

We are seeking candidates for a regular, part-time position in our Fresno warehouse at Charles McMurray Co.

We offer a terrific environment, challenging work with opportunity for advancement to include a full-time union position. We have a dynamic team of employees who are empowered to make decisions that best serve our customers. Each employee plays a role in our ability to increase efficiency, profitability and be the most convenient place for our customers to do business.

We are looking for a bright, positive individual with a stellar work ethic to add to our team. We need someone who is hard-working, reliable, organized and has the ability to manage multiple tasks simultaneously. Individuals must have a team spirit; and be self-disciplined. Must have flexibility in start time and are willing to work consistently, with good attendance.

Responsibilities:
  • Support Charles McMurray Co's Mission of “Creating the most convenient place for our customers to do business”.
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Receive and process warehouse stock products (pick, unload, label, store)
  • Sort and place materials or items on racks, shelves or in bins according to company standards
  • Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop. Organize warehouse and work area for orderliness at all times
  • Wear and use proper safety equipment
  • Report any discrepancies
  • Communicate and cooperate with supervisors and coworkers
  • Operate and maintain warehouse vehicles and equipment
  • Follow quality service standards and comply with procedures, rules and regulations
  • Other duties as assigned
Qualifications and Experience:
  • 1-2 years previous warehouse experience preferred
  • Good communication, organizational, time management skills
  • Dependable and reliable
  • Ability to lift heavy objects
  • Adhere to Charles McMurray Company standards and values
Physical Demands and Abilities:
  • Regularly required to use hands to fingers, handle or feel, reach with hands and arms and talk or hear
  • Regularly lift and/or move objects 10-50 lbs., occasionally lift and/or move objects that weigh more than 70 lbs.
  • Ability to withstand temperatures in a typical warehouse environment.
  • Frequently required to stand, walk, stoop, kneel or crouch
  • Position may require climbing of ladders for top-level selection
  • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Hours:
  • Flexible to work Monday through Friday between the hours of 1PM and 8PM.
  • Ability to work 29 hours per week
Rate of Pay:
  • $16.50 / hour
Union:
  • This is a Teamsters Union position.
Charles McMurray is an Equal Opportunity Employer.

No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Part-Time Warehouse Person (Fresno)".

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