About Charles McMurray Company:
Charles McMurray Co. is a supplier of cabinet, door, and finishing products for the professional woodworking industry. Family-owned and operated since 1946, our Mission Statement is "Creating the most convenient place for our customers to do business." Service is the engine driving everything we do. It infuses every interaction with every customer, fellow employee, and vendor.
All of our success and dedicated focus on our customers begins with the 130 people working at Charles McMurray Co (CMC). We are a motivated, hard-working, enthusiastic, family-oriented group. Our team's tenure and quality reputation are integral to our vibrant, healthy, growing organization. We embrace the challenge of constant improvement with enthusiasm. It's energizing to be a part of a winning team!
CMC offers generous benefits, including medical, dental, sick time, vacation, floating holidays, 401k with company match, and profit-sharing.
Would you like to come work for us? We are currently looking for:
Accounts Receivable Specialist (Fresno)
We are seeking an experienced Accounts Receivable Specialist to join our team. You will be responsible for managing the revenue cycle and ensuring timely payment from customers. This is a vital role within our organization, as it directly impacts our cash flow as well as supports the company's mission of "creating the most effective place for our customers to do business" through a focus on customer satisfaction while applying our financial policies. If you are customer oriented, have a strong attention to detail, and a passion for numbers, we would love to hear from you.
Responsibilities:
- Posts customer payments by recording cash, ACH, check, and credit card transactions.
- Performs daily cash management duties to include the reconciliation of cash on hand, remote bank deposit, and distribution of cash receipt logs.
- Monitor and collect accounts receivable by contacting customers.
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectable amounts are accounted for, and miscellaneous differences are cleared.
- Investigates and resolves account discrepancies by obtaining information from internal departments and customers.
- Resolves invalid or unauthorized deductions with customers.
- Ensures orders are released to the warehouse in a timely manner by actively monitoring the credit queue in the WMS and resolving pending credit actions.
- Reviews the previous days invoices that did not clear the queue to determine if they shipped and require invoicing.
- Monitors, validates and reconciles various business reports.
- Reviews, finalizes and processes customer credit memos.
- Leads the Accounting phone queue to assist customers on accounting related matters.
- Creates, maintains and updates customer files.
- Support and back-up Credit Manager.
- Perform other duties as assigned by manager.
Qualifications and Experience:
- High school diploma required with college courses in accounting or related degree highly preferred.
- Minimum 3 years’ experience in Accounts Receivable or similar role.
- Proficient typing (50wpm) and Microsoft Office skills. Ability to quickly learn and leverage ERP system and other technology. 10 key by touch.
- Aptitude for mathematics with the application of financial expertise.
- Self-disciplined with ability to work independently with minimal supervision.
- Strong interpersonal, verbal, and written communication skills.
- Exceptional customer service skills with the ability to communicate professionally and tactfully.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Organizational skills: strong time management, efficiency and accountability.
- Capable of maintaining confidentiality.
Compensation:
- $22.00-$30.00 per hour. Competitive starting pay dependent upon candidate's unique set of qualifications.
Working Conditions:
- Office work environment. Company headquarters also includes a warehouse setting.
Physical requirements:
- Able to do the essential functions of office position. This includes bending, stooping, kneeling and repetitive functions related to standard office - desk role.
Hours:
- Must be available between the hours of 7:00AM – 6:00PM Monday-Friday.
Charles McMurray is an Equal Opportunity Employer.
No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Accounts Receivable Specialist (Fresno)".
Pricing Specialist (Fresno)
We are looking for a Pricing Specialist on our Customer Service and Purchasing team, who will be responsible for the critical task of ensuring accuracy within ERP related to vendor costs and customer pricing. This position works collaboratively to review and make recommendations to leadership related to market and special promotional pricing. Will perform other tasks in support of the Customer Service & purchasing team as assigned.
Responsibilities:
Vendor Pricing/Costs:
- Timely implementation of vendor price changes, ensuring POs are accurate for any gap period between vendor and CMC implementation dates, and working with accounting, and marketing on corresponding impacts.
- Updating costs in ERP and implementing corresponding effects on purchases and customer pricing.
- - Work with purchasing on hedge order management
- - Margin support from vendors: sets up customer pricing in Eclipse, executes monthly reporting and follows rebate through.
- Responsibility for all aspects of maintaining CMC laid-in cost (ERP) which is the driver for pricing, and for the selling price update processes (quotes, matrix).
- Calculates, updates and periodically reviews freight and laid in costs in ERP.
- Work with accounting and purchasing to investigate pricing inaccuracies/differences between ERP and P.O.
Customer Pricing/Quotes:
- Work with sales leaders to maintain current quotes and implement new quotes. Become a master in group quoting, quoting off list, contract quoting, etc.
- Leads the execution of flyer/promotional pricing, including utilization of margin support incentives, and monitoring costs to ensure profitability of planned promotions.
- Updating and maintenance of product/item sell groups
- Drive the annual matrix pricing review/maintenance process.
- Specialty Pricing
- - Creates quoted pricing for individual customers.
- - Review and reclassify quotes when price increases/decreases occur.
- - Execute any margin support procedures (rebates, consignment, discounts, etc.) at end of month.
Consultation and Support of Leadership:
- Provide information and support to leadership related to proposed pricing on new products, leveraging internal and external information.
- Analyzes effectiveness of new product pricing decisions based upon sales data.
Qualifications and Experience:
- High school diploma or equivalent required and a bachelor’s degree in business, finance, or other related field preferred.
- Minimum 2 years of pricing or similar/related experience
- A natural aptitude for mathematics with attention to detail.
- Self-motivated with the ability to think analytically and strategically.
- Ability to solve complex problems that involve competing priorities.
- Excellent written and verbal communication skills and business acumen.
- Advanced Excel skills, proficiency in Microsoft Office.
- Strong organizational skills.
- Team oriented with a demonstrated ability to collaborate effectively with others to achieve departmental and company objectives.
Compensation:
$28.00 - $34.00 per hour
Competitive starting pay dependent upon candidate's unique set of qualifications.
We have great benefits too! The company offers medical insurance, self-insured dental, 401k with company match and a profit sharing plan. Additionally, all employees are eligible for a quarterly incentive bonus. We have generous holiday, floating holiday, vacation as well as sick leave benefits. We believe in work life balance and also offer many events throughout the year for employees including Christmas breakfast with Santa for employees and families, quarterly luncheons, sales luncheons, baseball games, bowling tournaments and other get-togethers. Our CMCares Volunteer group offers employees a chance to get involved in great causes in our community.
Working Conditions:
- Office work environment. Company headquarters also includes a warehouse setting.
Physical requirements:
Able to do the essential functions of office position. This includes bending, stooping, kneeling and repetitive functions related to standard office - desk role.
Hours:
Must be available between the hours of 7:00AM – 6:00PM Monday-Friday.
Charles McMurray is an Equal Opportunity Employer.
No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Pricing Specialist (Fresno)".
Outside Sales Representative (Riverside, Corona, Pomona)
FANTASTIC EARNING POTENTIAL- 100k+! We provide a base salary and uncapped commission structure based upon your sales success and GP!
Outside Sales Representatives are responsible for maintaining and growing business in their assigned territory. Sales representatives are expected to present new products and promotions, negotiate pricing and address customer needs. Our Sales Representatives are Charles McMurray Company ambassadors throughout the industry. They are the trusted face for our current and prospective customers, adhering to Charles McMurray Company's mission and values.
Responsibilities:
- Support Charles McMurray Co's Mission of “Creating the most convenient place for our customers to do business”.
- Are independent, goal-oriented and self-driven. Candidates that can wake up and attack their days love this job
- Enjoy being on the road serving cabinet, door, and finishing shops
- Enjoy building meaningful relationships with customers and vendor reps
- Are organized and deliberate in developing a thoughtful sales strategy and executing
- Are inquisitive and thoughtful in delivering sales presentations and overcoming objections
Qualifications and Experience:
- Business or other degree preferred
- 1-3 years outside sales experience with a history of success
- Experience building business relationships with customers
- Exceptional customer service skills, including effective issue resolution
- Product/industry knowledge preferred
- Valid Driver's License with a good driving record
- Ability to live within the territory
Compensation:
- Competitive pay based upon candidate experience starting at $60,000/yr. Uncapped commission pay.
Working Conditions:
- On the road.
Charles McMurray is an Equal Opportunity Employer.
No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Outside Sales Representative (Riverside, Corona, Pomona)".
Customer Service & Purchasing Representative (Bilingual-Spanish) (Fresno)
Charles McMurray Co is looking to add experienced Purchasers to our team!
Our Customer Service & Purchasing Representatives are Real Experts, providing exceptional service and product knowledge to our woodworking professional customers. We supply hardware, but we sell the by-product of our values – our service. We like to refer to our service as Genuine Hardware Hospitality, because our customer service team is ready, reliable and provides personalized support to our customers.
In this role you will support all customer activities for order placement, issue resolution and completion of orders for warehouse fulfillment. This position is also responsible for the purchasing and marketing of assigned vendor lines, as the buyer. Includes ongoing communication and interaction with sales, customers, vendors and other departments of company. This is a full time, non-union position.
Responsibilities:
- Customer Service - Receiving sales orders on the telephone; pro-actively cultivating a loyal following among new and existing customers as well as entering fax/email/web orders.
- Ecommerce Management – Processing ecommerce orders submitted via EDI and email. Managing claims, cancellations and tracking.
- Help Desk - Solving customer problems, processing pick-ups, tracing shipments, filing freight claims, and obtaining PODs.
- Buyer –Buyers are responsible for purchasing and marketing buyer lines; vendor negotiations, product promotions and flier participation. Participating in and presenting at our bi-monthly sales meetings is also a requirement.
Qualifications and Experience:
- Minimum 3 years’ experience in customer service
- Purchasing/Buying experience required, preferably in a resale environment
- BA/BS preferred
- Excellent interpersonal and verbal communication skills.
- Fluency in Spanish or Mandarin Chinese and English mandatory.
- Customer-focused with an aptitude for working through complex customer issues.
- Outstanding telephone etiquette and professional written communication skills.
- Self-disciplined and highly motivated.
- Organization skills and ability to handle multiple tasks.
- Positive, outgoing personality.
- Proficient typing (50wpm) and Microsoft Office skills.
Compensation:
$25.00 - $32.00 per hour
Competitive starting pay dependent upon candidate's unique set of qualifications.
We have great benefits too! The company offers medical insurance, self-insured dental, 401k with company match and a profit sharing plan. Additionally, all employees are eligible for a quarterly incentive bonus. We have generous holiday, floating holiday, vacation as well as sick leave benefits. We believe in work life balance and also offer many events throughout the year for employees including Christmas breakfast with Santa for employees and families, quarterly luncheons, sales luncheons, baseball games, bowling tournaments and other get-togethers. Our CMCares Volunteer group offers employees a chance to get involved in great causes in our community.
Working conditions:
Office work environment. Company headquarters also includes a warehouse setting. Hybrid work schedule (home/office) available once employee reaches full proficiency.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Physical requirements:
Able to do the essential functions of office position. This includes bending, stooping, kneeling and repetitive functions related to standard office - desk role.
Hours:
Must be available between the hours of 7:00AM – 6:00PM. Regular schedules are between 7:30AM and 5:30PM, with weekly meetings scheduled before the work day. Regular overtime required as needed.
Charles McMurray is an Equal Opportunity Employer.
No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Customer Service and Purchasing Rep (Fresno)."
Part-time Warehouse Person (Fresno)
Competitive Pay- $16.50 per hour!!!
We are seeking candidates for a regular, part-time position in our Fresno warehouse at Charles McMurray Co.
We offer a terrific environment, challenging work with opportunity for advancement to include a full-time union position. We have a dynamic team of employees who are empowered to make decisions that best serve our customers. Each employee plays a role in our ability to increase efficiency, profitability and be the most convenient place for our customers to do business.
We are looking for a bright, positive individual with a stellar work ethic to add to our team. We need someone who is hard-working, reliable, organized and has the ability to manage multiple tasks simultaneously. Individuals must have a team spirit; and be self-disciplined. Must have flexibility in start time and are willing to work consistently, with good attendance.
Responsibilities:
- Support Charles McMurray Co's Mission of “Creating the most convenient place for our customers to do business”.
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Receive and process warehouse stock products (pick, unload, label, store)
- Sort and place materials or items on racks, shelves or in bins according to company standards
- Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop. Organize warehouse and work area for orderliness at all times
- Wear and use proper safety equipment
- Report any discrepancies
- Communicate and cooperate with supervisors and coworkers
- Operate and maintain warehouse vehicles and equipment
- Follow quality service standards and comply with procedures, rules and regulations
- Other duties as assigned
Qualifications and Experience:
- 1-2 years previous warehouse experience preferred
- Good communication, organizational, time management skills
- Dependable and reliable
- Ability to lift heavy objects
- Adhere to Charles McMurray Company standards and values
Compensation:
- $16.50 / hour
Physical Requirements:
- Regularly required to use hands to fingers, handle or feel, reach with hands and arms and talk or hear
- Regularly lift and/or move objects 10-50 lbs., occasionally lift and/or move objects that weigh more than 70 lbs.
- Ability to withstand temperatures in a typical warehouse environment.
- Frequently required to stand, walk, stoop, kneel or crouch
- Position may require climbing of ladders for top-level selection
- Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
Hours:
- Flexible to work Monday through Friday between the hours of 1PM and 8PM.
- Ability to work 29 hours per week
Union:
- This is a Teamsters Union position.
Charles McMurray is an Equal Opportunity Employer.
No phone calls or recruiters. Send resume to jobs@charlesmcmurray.com with subject: "Part-Time Warehouse Person (Fresno)".